Elon Musk says ‘other companies’ should take note of the way Airbnb CEO Brian Chesky interacts with people on Twitter.
Chesky asked Twitter users what the booking platform should focus on as a top priority to improve it. Elon Musk praised Airbnb CEO Brian Chesky for using Twitter as a tool to gather feedback on his company.
“What else can we improve about Airbnb? We’ll prioritize your top suggestions,” Chesky asked users on Friday — two days after the company announced sweeping improvements to its platform. It introduced a new take on the basic idea of the booking platform, “AirBnB Rooms” – staying in strangers’ spare rooms.
After gathering some feedback, Chesky listed “top suggestions” and said the company would work on them and that users can expect more upgrades this summer.
Musk replied to Chesky’s tweet, saying, “It’s great to have conversations like this with users.” “Other companies should take note.” Twitter owners have previously been vocal about encouraging the CEO to be more active on the social media platform.
A few weeks after the company’s acquisition last year, Musk said during a public meeting with advertisers on Twitter Spaces: “I would like [brands’] Twitter to be more active and their CEOs and CMOs to be more active.” Will encourage on the system.”
“I would encourage people to be more bold, certainly I have done on Twitter with Tesla and myself and SpaceX and it works quite well,” he said. But as insider Grace Kay pointed out, it doesn’t necessarily sound like Musk.
The Securities and Exchange Commission accused Musk of fraud in 2018 after the billionaire tweeted that he would take Tesla private with “funding secured” — a deal that never materialized.
Musk was later fined $20 million and removed as Tesla’s chairman. The electric carmaker was also required to pay an additional $20 million. Shareholders then sued Musk and a jury, which was asked to determine whether he intentionally misled investors, cleared him on February 3.
In other instances, Musk faced criticism for posting a widely dismissed conspiracy theory about the attack on Nancy Pelosi’s husband and sharing an image of a Nazi soldier – both Twitter buys. Happened within a week.